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Procurement of user license acquisition, configuration, implementation, integration and technical support for a virtual assistant solution for health consultation based on artificial intelligence for "MUTUALIA", Mutua Colaboradora con la Seguridad Social No. 2

ESTED 752316-2026published across the EU

Machine translation. The official title is Contratación de adquisición de licencia de uso, configuración, implantación, integración y soporte técnico de una solución de asistente virtual para consulta sanitaria basada en inteligencia artificial para "MUTUALIA", Mutua Colaboradora con la Seguridad Social Nº 2.

The facts

Place
Bilbao, Araba/Álava, Spain
What is bought
IT, software & telecomCPV 48000000
Estimated value
€267,840
Who can apply
Any companyopen procedure
Lots
1
Contract length
1 year
Apply in
Spanish

In plain words

Dirección Gerencia de Mutualia, Mutua Colaboradora con la Seguridad Social nº 02, based in Bilbao, has launched a tender for IT, software and telecom. The contract is estimated at €267,840 and runs for 1 year. The whole job goes out as a single contract, so you need to be able to deliver all of it, either on your own or together with partners.

Because this is an open procedure, any qualified company is welcome to submit a bid. All bid documents must be written in Spanish and must arrive no later than 27 Nov 2026, 14:00.

Written from the facts of the notice. The official notice is the only binding text.

Our read

Dirección Gerencia de Mutualia rarely draws many bidders. Across 51 known contracts, they average only 1.8 bids per tender, well below the national average of 2.9 for this trade, so a well-prepared bid stands a real chance. Their latest award was a €184,461 contract (“Contratación del de servicio integral de mantenimiento preventivo, correctivo y…”), which went to Mantenimeinto Electromédico, S.a.., chosen from 2 bids. At €267,840, this tender is right in line with the typical €429,992 for this trade nationally.

We base these figures on the award notices we collect: every one we hold for this buyer, plus the last twelve months of awards in this trade across the country.

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The buyer

CountryAlso open from Dirección Gerencia de MutualiaValueClosesDays left

In Oct 2026 a contract of this buyer went to Mantenimeinto Electromédico, S.a.. for €184,461. Only 2 companies applied. This time yours can be one of them.

Similar tenders

CountryIT, software & telecom in SpainValueClosesDays left
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